At Parklist, we value your privacy and are committed to protecting your personal data in line with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Data Controller
Parklist is the data controller of your personal data. You can contact us regarding any questions about this policy at [email protected].
2. Data We Collect
Personal identification data (name, email address, phone number)
Booking and payment information
Communication history with our support team
Technical information (IP address, browser type, device details)
3. Purpose of Processing
We process your personal data for the following purposes:
To provide and manage our parking booking services
To process payments securely
To communicate with you about your bookings and inquiries
To improve our website and user experience
To comply with legal and regulatory obligations
4. Legal Basis for Processing
We process personal data only when there is a lawful basis under GDPR:
Consent – when you agree to optional uses such as marketing communications
Contract – when processing is necessary to deliver the services you requested
Legal obligation – when required by law
Legitimate interests – when necessary for business operations, provided your rights are not overridden
5. Data Sharing
We may share your data with trusted service providers such as:
Payment processors
IT hosting and infrastructure providers
Customer support platforms
These parties act under data processing agreements that comply with GDPR requirements.
6. International Data Transfers
If your personal data is transferred outside the EU/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses or equivalent measures.
7. Data Retention
Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected, and in compliance with legal retention requirements.
8. Your Rights
Under GDPR, you have the following rights:
Right of access – to know what data we hold about you
Right to rectification – to correct inaccurate or incomplete data
Right to erasure – to request deletion of your data (“right to be forgotten”)
Right to restriction – to limit how we process your data
Right to data portability – to receive your data in a portable format
Right to object – to object to processing, including direct marketing
Right to withdraw consent – where processing is based on your consent
You may exercise these rights by contacting us at [email protected]. You also have the right to lodge a complaint with your local Data Protection Authority.
9. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
10. Updates
We may update this Privacy Policy from time to time. Please review it regularly for changes.